Just want to resolve an issue between two or more people/entities? It’s the issue itself that mediation can help you settle, not the problems that led to the dispute. Mediation is a process that can take the emotion out of problem-solving, so you can shake hands and move on with your lives.
Mediation looks to resolve specific issues between two or more people/entities. It seeks to provide a solution acceptable to all the people involved, not necessarily the ideal solution for each person/entity. Mediation is issue specific not person specific.